Privacy Policy
Roadrunner Locksmith AKA LLC
Effective Date: [November 2024]
Roadrunner Locksmith AKA LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us, including by phone or SMS/text messaging.
1. Information We Collect
A. Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Service location
Any information submitted through our contact forms or during service requests
B. Mobile Messaging Information
If you opt in to receive text messages from us, we collect:
Your mobile phone number
Message content
Message delivery information (date, time, status)
C. Automatically Collected Information
When you visit our website, we may collect technical data such as:
IP address
Browser type
Device type
Pages visited
Cookies (depending on your browser settings)
2. How We Use Your Information
We use your information to:
Provide locksmith and related services
Communicate with you about your service requests
Send appointment confirmations, delivery notifications, and updates
Provide customer support
Improve website performance
Maintain internal business records
Ensure security and fraud prevention
3. Mobile Messaging Terms & Conditions
By providing your phone number and agreeing to receive texts, you consent to receive SMS/text messages from Roadrunner Locksmith AKA LLC at (800) 873-0730 regarding:
Account notifications
Customer care
Appointment updates
Delivery and technician arrival notifications
Consent is not a condition of purchase.
Message frequency varies.
Message & data rates may apply.
Opt-Out: You may unsubscribe at any time by replying STOP.
Help: Reply HELP for assistance.
For additional help, contact us at:
📞 (800) 873-0730
📧 roadrunner.locksmith.aka@gmail.com
4. Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Roadrunner locksmith AKA LLC, from +12106303993 regarding account notifications, customer care, delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +12106303993 or roadrunner.locksmith.aka@gmail.com. Mobile opt-in information is never shared with third parties.
5. Data Security
We use administrative, physical, and technical safeguards to help protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have rights such as:
Accessing your personal information
Updating or correcting your information
Requesting deletion of your information
Opting out of SMS messaging at any time
To exercise these rights, contact us using the information below.
7. Retention of Information
We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. SMS and mobile data are retained only for operational and compliance purposes.
8. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated Effective Date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Roadrunner Locksmith AKA LLC
📞 Phone: (800) 873-0730
📧 Email: roadrunner.locksmith.aka@gmail.com